When you work for the large firms, everything is measured in small increments of billable time. We were driven to generate revenue above all else, which created a transactional service that put the client last. I respect this process, but It never made sense to me that I was advising clients strictly from a technical standpoint. After all, how can I truly give someone good financial advice if I don’t even know what or where they are trying to go?
When I started my own firm I committed to billing strictly on a fixed fee arrangement. We establish each client’s needs and then set a monthly fee and explain exactly what that cost covers—this includes emails, meetings, and the continual process of discovering who you are and where you truly wish to go in life and business.
We desire to connect with our clients and we don’t want fees to disrupt the relationship.